Listing your App

Listing your app in the Reapit AppMarket

The review process from start to finish can typically take up to 60 business days (12 weeks). Please allow plenty of time as we often have a backlog of apps and integrations to review.

When you are ready to list your app in the Reapit AppMarket, either publicly or as a private app, it will first need to be submitted for approval. For Reapit AppMarket apps, please see information on additional testing here. The approval process is started when you select the 'Submit for Approval' check box and 'Submit'

Our Partnership team will be notified and will carry out the necessary checks. This includes but is not limited to content for your app listing, UI compliance (if building an application that is launched within the Reapit desktop), authentication and permissions/scopes as well as architecture and security.

There are other guidelines that also need to be followed, please refer to 'Schedule 3' of Reapit's Developer Terms and Conditions and make sure to read them carefully.

Please see below the steps to follow to submit your app for approval:

1. First, make sure your app listing is ready

Description, Images, Icon, Screenshots & Bullet points etc. Remember that the content you add to your app will be one of the first things a Reapit agent will see when viewing apps in the Reapit AppMarket.

To help with ensuring you are ready, have a look at our guide on adding your content here

2. Submit for Approval

When you are ready to submit your app for review, you will see the 'Submit Review' option appear on the left-hand navigation. It will only be visible if you have completed all the revenant information. If you are unsure, you can alway check the status of your app by going to 'Edit Details' & 'Check Status'.

After submitting your app the Partnerships team we will be notified.

Depending on your app or integration and its complexity, the review process from start to finish can typically take up to 60 business days (12 weeks). However, there are circumstances in which this may not apply.

To make it easier to understand, we have put together the following as a guide:

Publicly listed: App or Integration

Review time: 60 business days (12 weeks)

Privately listed: App or Integration

Review Time: 5 business days (1 week)

If your app is launchable within the Reapit desktop or has a Client facing user interface, we will ask you to set your app to private, using Customer ID 'RES-GRTA’. We can then install your app as an external client (still using sandbox data). This step will give us the ability to test and view the following:

Apps - launchable inside of Reapit desktop

• Authentication Ensuring an agent is not required to login with additional credentials or is presented with an additional login screen. Must use Reapit Connect.

• Onboarding Understanding the flow for existing and new users.

• Branding We will look at your use of Elements, our UI Library, ensuring you have built the integration according to our branding guidelines

• Functionality Using the app in accordance with the service it is providing

• Permissions Must use the Platform API and be using the permissions requested

Integrations

For integrations, after installing, we will require a test and production user account to login into your website/app so our admin team can test its functionality. This will provide us with the ability to check:

• Authentication If you have implemented Reapit Connect ‘Sign in with Reapit’ on your website, we will test with our user account to ensure that it is functional

• Onboarding Understanding the flow for existing and new users

• Functionality Using your website or app in accordance with the service it is providing

There are also other guidelines that need to be followed, please refer to 'Schedule 3' of the Reapit Developer Terms and Conditions.

3. Submission Declined

If the request to publish your app has been declined, you will be informed of the reason via email. Sometimes, it could just be as simple as providing clearer images or that you may be missing some vital contact information.

4. Submission Approved

As soon as your app has been approved, it will be available in the Reapit AppMarket and you will be informed via email automatically. If it has been set to Private for testing, simply remove ‘RES-GRTA’ from the Private section and re submit.

For more information about the requirements for listing an app in the AppMarket, please refer to the Reapit Developer Terms and Conditions.

If any changes are required you will be contacted by a member of the team.

Once your listing has been approved, you will receive an email confirming your app has been approved and will be set to a status of 'Listed'. You app will then be listed in the Reapit AppMarket ready for client installation.

5. Need help?

If you have questions about listing your app the approval process, you can contact the Partnerships team at [email protected]

Please refer to our Partner Business Service Catalogue for our response and resolution times.